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  • Reservation

    • Bookings

      1. Reservation Application

      • Enter the required information such as pick up date and number of people into the reservation form and submit.
    • Paypal

      2. Reservation Confirmation

      • You will receive an email indicating that your reservation has been received
        (automatic transmission email).
      • You will later receive an invoice from CITY CAB TOKYO/PayPal to provide payment information.
      • Please follow the guidance of the invoice to complete payment procedures.
    • 3. Reservation Establishment

      • Your reservation will be established once payment has been confirmed.
      • You will receive a reservation establishment email.
    • 4. Final Information

      • You will receive a final information email about the assigned driver and your reservation.
  • Cancellation

    • 1. Cancellation Application

      • You can cancel your reservation by accessing the URL in the reservation confirmation email sent by CITY CAB TOKYO, and navigating to the designated page.
    • 2. Cancellation Confirmation

      • You will receive an email to inform you that cancellation is completed. (automatic transmission email)
    • 3. Settlement Information

      • You will receive an email from CITY CAB TOKYO/PayPal containing settlement information.
  • Changes

    • 1. Changes before Payment

      • After cancelling the original reservation, please make another reservation.
    • 2. Changes after Payment

      • Please contact CITY CAB TOKYO.